nitro, inc

product design in PDF eSign SaaS

✦ 2024 - now ✦

Shaping product access, transactions, and subscription experiences in a SaaS environment.

Crafting software Admin’s experiences, managing third-party platform integrations, supporting growth through partnerships, and adopting a range of design methodologies, from heuristics to prototype testing, to guide experience improvements with purpose and clarity.

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Qualified eSign workflows

Redesigned the eSign experience for qualified signature workflows for Nitro Sign Premium, grounded in user research and feedback

Growth initiatives

Mapped and implemented improved recovery flows for expired user states across products, supporting growth initiatives

Purchase experience

Optimized the checkout experience by aligning integrations, product setup, and third-party payment MOR testing to drive conversion

Admin Console

Iterated the Admin Console to incorporate market-standard features into the Nitro ecosystem based on user insights